What is your return policy?

We've built our reputation and our business by satisfying our customers for over 70 years. Our goal has always been to make sure that every customer is completely satisfied. If you are not completely satisfied with any purchase, return it to us for a replacement, credit, or a full refund.

For non-personalized orders, customers can call Customer Service at (800) 635-2666 to let us know they are looking to return their order prior to shipping it back to us.

For personalized orders, customers must call Customer Service at (800) 635-2666 so an Imprint Complaint and Resolutions specialist can review their order.

Customers have 90 days to return the items.

Customers will receive their credit or refund after the order is returned.